Ron spent years serving his country with pride and dedication. and after his military service ended, he settled into civilian life, building a home and a community he loved. But when he was diagnosed with early-stage dementia, everything changed.
At a time when Ron needed support most, he found himself facing a difficult reality: he did not have family members nearby who could help with his daily care, and he didn’t have the financial resources to pay for the professional home care he needed.
Ron wasn’t ready to leave his home – the place where he felt most comfortable and secure. The thought of moving to an assisted living facility or memory care unit felt overwhelming, especially with his diagnosis still so new.
He wanted to stay home as long as possible while still prioritizing his safety, comfort, and quality of life.
The Challenge: Navigating Care and Benefits
Ron’s needs were significant and growing. He required assistance with personal care tasks like bathing, help managing his medications, companionship to combat isolation, and transportation to medical appointments. These aren’t just conveniences; they’re essential services that help people like Ron stay safe and maintain their quality of life at home.
Like many veterans, Ron knew the VA offered benefits, but he wasn’t sure where to start or if he would qualify. The process of understanding VA benefits and applying for assistance can feel daunting, especially when you’re managing a new diagnosis and facing uncertainty about the future.
Finding the Right Path Forward for Veteran Home Care
When Ron called North River Home Care to inquire about home care services, he found a partner who understood his needs and wishes and the benefits available to him as a veteran.
The care team at North River Home Care helped Ron navigate the VA system by connecting him with the right contacts at the VA to initiate the approval process for home care benefits.
Throughout the application process, North River was there to answer questions, provide guidance, and offer reassurance. This support made all the difference for Ron, who was feeling overwhelmed and uncertain about his options.
Understanding Home Care Benefits for Veterans
The VA’s Homemaker and Home Health Aide (H/HHA) program exists to help veterans like Ron remain safely at home. This program recognizes that home is often the best place for veterans to receive care where they feel most comfortable, maintain their routines, and preserve their independence.
Who Qualifies for Veteran Home Care Services?
Veterans may be eligible for VA home care benefits if they meet the following criteria:
- Enrolled in VA Health Care: Veterans must first be enrolled in the VA health care system
- Clinical Need: Veterans must demonstrate a clinical need for personal care services or assistance with activities of daily living (ADLs)
- Assessment by VA Provider: A VA physician or healthcare provider must assess and document the need for services
Veterans may qualify if they need help with essential daily activities such as bathing, dressing, meal preparation, medication management, light housekeeping, companionship, or transportation.
What Services Are Covered?
The VA Homemaker and Home Health Aide program can provide:
- Personal care and Activities of Daily Living assistance (bathing, grooming, dressing, etc.)
- Meal preparation and planning
- Light housekeeping to maintain a safe environment
- Medication reminders
- Companionship and social interaction
- Transportation services to appointments and social engagements
- Respite care for family caregivers
The Application Process for Veteran Home Care Services
Working with a VA social worker or healthcare provider, veterans follow these steps:
- Initial Consultation: Meet with a VA healthcare provider who will assess needs and determine if home care services are appropriate
- Clinical Assessment: The VA provider evaluates the veteran’s health condition and daily living challenges
- Documentation: The provider completes necessary forms documenting the clinical need for services
- Approval: The VA reviews the application and determines the number of hours of care approved
- Provider Selection: Once approved, veterans can choose from VA-contracted home care providers
The approval process typically takes several weeks, though timelines can vary. Veterans may be approved for a specific number of hours of home care per week based on their assessed needs.
Important Considerations
- Services may vary by location and VA facility
- Some veterans may have copay requirements based on their service-connected disability status
- Veterans with service-connected disabilities rated at 70% or higher may qualify for additional caregiver support programs
- The VA prioritizes keeping veterans in their homes as an alternative to nursing home placement
Ron’s Journey to Receiving Veteran Home Care
With North River Home Care’s guidance and support, Ron successfully navigated the VA approval process. The VA approved him for up to 16 hours of home care services per week – enough to help him manage his daily needs while maintaining as much independence as possible.
Within two weeks of receiving VA approval, North River Home Care had a caregiver matched with Ron and ready to begin services. His caregiver now visits regularly to help with personal care, ensure he’s taking his medications correctly, prepare nutritious meals, and provide the companionship that helps combat the isolation that can accompany a dementia diagnosis.
The Difference Professional Home Care Makes
Today, Ron is living safely in his own home, surrounded by his belongings and the memories he’s created there. He has the support he needs to manage his daily activities, maintain his health, and preserve his dignity. His caregiver has become a trusted companion, someone who understands his needs and helps him navigate the challenges of living with dementia.
Just as importantly, Ron has peace of mind knowing that he’s receiving professional care from a team that understands veterans and the unique benefits available to them. North River Home Care continues to coordinate with the VA to ensure Ron receives the services he’s entitled to, adjusting his care plan as his needs evolve.
North River Home Care’s Commitment to Those Who Served
At North River Home Care, we understand that veterans like Ron deserve the highest quality care delivered with dignity and respect. As a family-owned and operated agency serving Massachusetts families since 2007, we’re proud to support veterans who want to remain independent at home.
Our team is experienced in working with the VA system and helping veterans access the benefits they’ve earned through their service. We provide compassionate, professional care that honors each veteran’s sacrifice while meeting their unique needs.
If you or a veteran you love need home care support, we’re here to help you explore all available options, including VA benefits that can make quality care affordable and accessible.







