Home care in Natick, Massachusetts

Find the right home care in Natick, MA

Not sure what kind of help your loved one needs? Pick what sounds closest to your situation, and we will show you where most families start.

Rather talk it through?(781) 745-3398

What is happening at home right now?

Choose one. You can change your answer anytime.

Your starting point

Every family's situation is different

Choose an option on the left to see the care that usually fits. Whatever you choose, it starts the same way: a free in-home consultation at your Natick address, with no cost and no pressure.

  • Family-owned since 2007
  • Rated 4.8 stars on Google
  • Care from a few hours a week to 24/7
Call Today: (781) 745-3398 Inquire About Services

Start small or start big. You can change it later.

Care in Natick can be a few hours a week or around the clock. Many families begin with a little help and adjust as needs change.

A few hours a week

Errands, meals, and good company

Several days a week

Steady support with routines

Every day

Daily help and a familiar face

Around the clock

24 hour care, seven days a week

Why Natick families choose North River

We started as family caregivers ourselves. Nearly two decades later, we are still independently owned and still local to MetroWest.

  • Family-owned since 2007

    Not a national franchise working from a script.

  • Rated 4.8 stars on Google

    Earned by families who stayed with us for years.

  • VA approved vendor

    Help for veterans and spouses using benefits for care.

  • Close to Natick

    Our MetroWest office is a few miles east on Route 9 in Wellesley.

What families say

Real Google reviews from the families we care for.

North River Home Care place picture
North River Home Care
4.8
Based on 45 reviews
review us on
Michelle profile picture
Michelle
2 weeks ago
Very disappointing experience! Especially for a family dealing with dementia! I recently hired this home care company to care for my father, who has vascular dementia. I was contacted by the company because the caregivers were uncomfortable with language my father used while in her care. I was also told that he touched one of the caregivers on the shoulder. ***Let me be very clear: I understand that caregivers deserve to feel safe and comfortable. However, if a company is providing care to someone with DEMENTIA I expect their caregivers to have a basic understanding of how dementia affects the brain and behavior. My father has vascular dementia. He has lost much of the filter and impulse control that he had before his illness. Inappropriate language, impulsive behavior, changes in social boundaries, and can be symptoms of dementia. These behaviors are not necessarily intentional, disrespectful, or something the person can simply "choose" to stop. What concerns me most is that instead of demonstrating an understanding of dementia related behavior and knowing how to appropriately redirect or manage it, the situation was presented to me as though my father was simply behaving inappropriately. That is extremely concerning to me for a home care company! Extremely. If you are caring for someone with dementia, you need caregivers who understand the disease, not caregivers who are going to take dementia related behaviors personally. Families put an enormous amount of trust in home care companies. We are trusting them with our parents when we cannot be there. **Dementia specific training should not be optional**!!! I am sharing this because other families deserve to know what questions to ask before trusting a company with a loved one who has dementia. Ask about their dementia training, how they handle inappropriate language and behaviors, and whether their caregivers actually understand the neurological changes that come with the disease. ****Based on my experience, I do not feel this company was adequately prepared to care for my father, and I would not recommend them to any family looking for knowledgeable dementia care. Please due your due diligence! Stay away from this company.
Leah Arnold profile picture
Leah Arnold
1 month ago
North River has been so responsive with my parents' care, fine tuning services as needed, and being flexible with changing needs. All of the aides have been kind and caring, especially Kelsey, who has built a strong rapport with my dad -- so grateful to be able to rely on her!
Heather Murphy profile picture
Heather Murphy
2 months ago
I would highly recommend North River Home care . From the moment we reached out for help with our dad ,Their team responded immediately to our questions &concerns. They came on time and handled our father with care &respect .
R Khalsa profile picture
R Khalsa
3 months ago
Called to get family support for Alzheimer’s and got assessment appointment quickly for care plan.
Lynn M profile picture
Lynn M
4 months ago
The team at North River Home Care was so integral to my aunt's care. They cared for her as if she was family and made sure she had what she needed to live as independently as possible. I highly recommend them!
The Bagleys profile picture
The Bagleys
4 months ago
Jen Davis was great to work with scheduling caregivers for our mom. She was responsive to any feedback and requests in a timely manner. This is the difference between North River and other support services. They listen and respond quickly and do their best to find good caregivers that are a good fit with those being cared for. Kathy and Tracey were kind, attentive and hard working!
Ann Tyeryar profile picture
Ann Tyeryar
6 months ago
North River helped immensely in taking care of my mother (as I had an immediate need) until I could get her moved into Memory Care. Their employees were kind and compassionate and their services gave me peace of mind. I highly recommend their services.
Cheryl profile picture
Cheryl
7 months ago
Steve James profile picture
Steve James
7 months ago
My wife and I started with North River Home Care back in 2017, and our caregiver Kathy quickly became part of the family. When my wife moved to Memory Care, I kept home care services as much for companionship as help with daily tasks. I've been a client ever since. Visits from Kathy and our Care Advisor, Jen Davis, are something I genuinely look forward to. They are all wonderfully in tune with my needs, and with others here at Linden Ponds too. That personal touch makes all the difference. When Kathy recently went on medical leave, North River stepped right up with an excellent replacement with no drop in quality whatsoever. It's clear they set a very high bar when it comes to hiring. Their caregivers are skilled, well-trained, and you can tell they actually enjoy what they do. North River Home Care is, without question, top notch.
Mike Grant profile picture
Mike Grant
8 months ago
My 94 year old mother returned to her apartment in September 2024 after a fall and time in the hospital and in rehabilitation.    North River Home Care was recommended to us by a person we trusted.  Our experience with North River was excellent from start to finish.  Management was highly responsive, from our first call, and constantly monitored my mother's care.  The aides who were with my mother were all caring, and did a terrific job helping my mother maintain her dignity while assisting with necessary details of life.  My mother responded to this support and gradually grew stronger.  With time we were able to slowly reduce aides services from 24 hours daily to the point that no further assistance was required.  Over a month has passed since then and my mother continues to do very well.  This recovery was in great part the fruit of the caring help and gentle assistance North River provided to her, bringing her back to pretty much as she was and once again walking long distances (no not running but she never did).  .  We are all extremely happy with the support she received from North River for which we remain most grateful.
Denise Miller profile picture
Denise Miller
1 year ago
After our father had experienced multiple hospital stays, we wanted to avoid another rehab facility. We decided to move him back into his assisted living community with a 24hr caregiver. Jen Davis was compassionate and easy to work with. The caregivers were all wonderful, especially Cheryl and Dourina. We used NRHC for 3 weeks and highly recommend this team to other families looking for 24hr care.
Leighanne Neville profile picture
Leighanne Neville
1 year ago
Working with Jen Davis at North River has been an amazing experience. They were very helpful and made sure to meet my mom‘s needs and to accommodate her schedule. She really enjoyed her caregiver. Thank you!
Edward Morris profile picture
Edward Morris
1 year ago
North River’s caregivers provided comfort to my father and my family when we really needed it. They emphasized with us and gave us our privacy when we needed it. I would highly recommend them to anyone who needs help caring for an elderly patient.
Jeff Hill profile picture
Jeff Hill
1 year ago
The North River Team was excellent while dealing with my parents care. Our Care Advisor Mia met with us and went over all they can do and gave me frequent updates. The home aids were wonderful in dealing with my mother who can be difficult and helped my Dad run errands as well as with hygiene and self-care. When the time comes for more help with my parents home care we will definitely be contacting North River Home Care.
Peter Hainer profile picture
Peter Hainer
2 years ago
Hiring North River Home Care came at a difficult time. My wife was dying and came home in hospice care. Having good and reliable Home Care assistance was essential to providing round the clock attendance at my wife's bedside. Julia Hawkins was North River's Client Service Manager. She was attentive and helpful describing how Home Care would work when we met in our living room. She was easy to reach by phone subsequently. My wife's home stay lasted two days. The North River Home Care team was here when my wife arrived from the hospital and there were three sequential aides with my wife at all times. My wife died the next day while Luisa, North River's Home Care aide, was caring for her. After the hospice nurse left Luisa provided the care my wife needed allowing my sons, her sister, and me time to sit and grieve together. Luisa was extraordinary. She was there but sensitive to our time and place at my wife's bedside. Luisa's experience and knowledge about care and dying were invaluable. After my wife had died and we had said our good byes Luisa prepared her for the undertakers and allowed us time to be with her for the last time. While our time with North River Home Care was very short, the care and service were necessary, important, and very helpful. I would recommend anyone looking for this kind of support to reach out to North River Home Care.

Common questions about home care in Natick

What if I am not sure which type of care we need?

That is what the free in-home consultation is for. We meet your loved one at home in Natick, talk through routines and safety, and recommend a plan. Many families need a mix of services.

Can we change the schedule later?

Yes. Care can grow from a few hours a week to around the clock, or step back down when things improve. We adjust the plan as needs change.

Do you serve all of Natick?

Yes, including Natick Center, South Natick, West Natick, Walnut Hill, and Wethersfield. Our closest office is at 170 Worcester Street, Suite 201, in Wellesley.

Can VA benefits help pay for care at home?

We are a VA approved vendor. If your loved one is a veteran or the spouse of a veteran, we will walk you through how VA benefits for home care work.

Ready to talk about care in Natick?

Tell us what is going on at home. We will listen, answer your questions honestly, and schedule a free in-home consultation.

(781) 745-3398
MetroWest Office
170 Worcester Street, Suite 201
Wellesley, MA 02481

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