Home care in Medway, Massachusetts
Home care in Medway for someone you love
North River Home Care provides non-medical home care to Medway families from our Wellesley office at 170 Worcester Street. Care runs from a few hours a week to 24-hour support, and the in-home assessment is free. We have served families since 2007.
Medway families often need help that can start small and grow over time. We begin with a clear picture of the week, then add support only where it makes the biggest difference.
Rather talk it through?
A real person answers. We listen first and give you honest answers.
- Top Google rating
- Since 2007
- Trusted caregivers
Are you noticing any of these?
A parent who skips meals, misses appointments or seems more tired than usual may need help sooner than the family expects. We start with a few questions about the week, not a long form. Choose the one that sounds most like your situation.
Your starting point
Every family’s situation is different
Choose an option on the left to see the care that usually fits. Whatever you choose, it starts the same way: a free in-home assessment at your Medway address, with no cost and no pressure.
Where most families start
Personal & Companionship Care
A steady, friendly caregiver who helps with the parts of the day that have become hard, so home can keep feeling like home.
- Help with daily routines and meals
- Errands, shopping, and appointments
- Light chores around the house
- Company and conversation
Memory care
Alzheimer’s and Dementia Care
Whether you’re noticing early memory changes or navigating a dementia or Alzheimer’s diagnosis, our caregivers bring patience and calm, steady routines that help your loved one feel safe at home. Our caregivers are trained in dementia care, and every member of our office staff is a Certified Dementia Care Partner.
- Calm, predictable daily routines
- Gentle support with personal care and meals
- Engaging activities and companionship
- Peace of mind for the whole family
Support for family caregivers
Predictable Support You Can Count On
Caring for someone you love is a lot to carry alone. A caregiver on a regular weekly schedule gives you predictable time to work, rest, and take care of yourself, while your loved one enjoys steady, familiar support at home.
- A consistent weekly schedule
- A familiar caregiver your loved one knows
- Time for work, rest, and your own appointments
Peace of mind
Someone There When It Matters
When you’re no longer comfortable leaving your loved one alone, a caregiver can be there for the hours that matter most, from daytime support to overnight care or around-the-clock shifts.
- Daytime, overnight, or 24-hour care
- Safety and peace of mind at home
- A plan that adjusts as needs change
Recovering at home
Support While They Recover
After an illness, injury, or a hospital or rehab stay, everyday tasks can feel harder for a while. Our caregivers help with daily routines, meals, and getting around safely so your loved one can focus on recovering at home.
- Help with daily routines and meals
- Support getting around safely at home
- Medication reminders
- A plan that steps down as they recover
Companionship
Companionship Care
When a loved one starts pulling away from friends and activities, a caregiver can bring back connection, good conversation, and something to look forward to each day.
- Conversation and good company
- Outings, hobbies, and favorite activities
- Gentle encouragement to stay engaged
Transportation
Rides and Errands With a Caregiver
When driving is no longer an option, a caregiver can take your loved one to appointments, errands, and outings, and stay with them along the way. All of our caregivers have a valid Massachusetts driver’s license and insurance.
- Medical and personal appointments
- Grocery shopping and errands
- Social outings and visits with friends
We’re here to help
Talk With Our Team
Not sure where to start? Tell us a little about what’s going on, and a real person from our team will listen, answer your questions, and help you figure out next steps.
Local home care across the South Shore and MetroWest
Medway is served from our Wellesley office. Our Norwell office covers the South Shore.
Our Wellesley office also serves Holliston, Hopkinton, Medfield and Millis, which are all on our service list. Medway families work with the same Care Advisor team.
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24-Hour Home Care
round-the-clock support for people who cannot be left alone.
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Personal and Companionship Care
help with bathing, dressing, meals and conversation.
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Respite Care
planned time off for family caregivers.
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Alzheimer’s or Dementia Home Care
calm routines and safety planning.
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Specialized Parkinson’s Care
support matched to balance, mobility and medication timing.
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Rehabilitation Home Care
help during recovery from a hospital stay or surgery.
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Veteran Home Care
support for veterans and spouses, including VA benefit questions.
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Home Aide Services
light household help and errands.
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Our MetroWest office
170 Worcester Street, Suite 201, Wellesley, MA 02481
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Office hours
Monday through Friday, 8 AM to 5 PM.
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Free in-home assessment
No cost, no obligation, and it stays valid for up to six months.
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Meet our team
Our MetroWest Director and Care Advisors are based right here in Wellesley. Meet the team
North River has been so responsive with my parents’ care, fine tuning services as needed, and being flexible with changing needs.
“From beginning to end, our family received lots of support and caregiver was compassionate and reliable.”
★★★★★ Kim M. · Google review, October 2026
Caregivers we’d trust with our own family
Every caregiver is screened before they meet a Medway family. We match each caregiver to the pace and personality of your loved one.
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Family owned, locally trusted
We’ve been a family-owned agency since 2007, and we’re still proudly local today. When you call, you reach real people who take the time to know your loved one and your whole family.
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Expert, compassionate caregivers
Every caregiver goes through thorough screening and training, and brings HHA or CNA certification or a depth of hands-on experience. We look for skill and heart in equal measure.
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Your own dedicated Care Advisor
Every client and family has one point person who manages the care plan, keeps the schedule on track, and answers your questions along the way. You always know exactly who to call.
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Steady care when plans change
If a caregiver is out, our on-call caregivers step in so care stays on schedule. As needs change, we adjust the plan with you, adding hours or scaling back, so care always fits.
Common questions about home care in Medway
Straight answers to what families ask us most. Still unsure? Talk to our team.
My loved one says they don’t need help. What do we do?
Ask what would make their week easier. Then suggest one small step, such as help with errands, so they keep control of the decision.
What if I am not sure which type of care we need?
Book the free in-home assessment. We look at daily routines, health needs and safety, then recommend a starting level of care.
Can we change the schedule later?
Yes. Medway families often adjust hours when appointments change or after a hospital stay.
Do you serve all of Medway?
Yes. We serve families throughout Medway from our Wellesley office.
Can VA benefits help pay for care at home?
Some veterans and spouses use VA benefits toward home care. The VA decides eligibility. We can explain the general process and the documents families usually need.
Is the in-home assessment really free?
Yes. It is free with no obligation, and we come to your home.
Can care start with just a few hours a week?
Yes. Many Medway families begin with a few hours a week and increase only when needed.
Ready to talk about care in Medway?
Call (781) 992-2608 or request a free in-home assessment. Our Wellesley office is open Monday to Friday, 8am to 5pm.
- Talk with a real personSomeone who will listen, answer your questions, and help you decide next steps.
- Free, no-obligation in-home assessmentAn expert Care Advisor visits your home to get to know your loved one and their needs.
- A care plan made for youA customized care plan and schedule that fits your loved one’s needs.
- Start when you’re readyTake the time you need to decide. When you’re ready, we’ll help you get care started smoothly.
Prefer to talk now?
MetroWest Office: 170 Worcester Street, Suite 201, Wellesley, MA 02481Inquire About Services
Share a few details and our team will follow up with you.
Caregiver in MetroWest? Join our team.
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