Home care in Norfolk, Massachusetts
Home care in Norfolk for someone you love
North River Home Care provides non-medical home care to Norfolk families from our Wellesley office at 170 Worcester Street. We serve City Mills and Pondville, along with the rest of the town. Care ranges from a few hours a week to 24-hour support, and the in-home assessment is free.
Norfolk families are often spread across a rural-feeling town with long distances between homes. Our visits are scheduled with that in mind, so a caregiver’s time goes to care, not to the drive.
Rather talk it through?
A real person answers. We listen first and give you honest answers.
- Top Google rating
- Since 2007
- Trusted caregivers
Maybe you have started to notice a few things
Missed medications, unpaid bills, a parent who no longer drives to the store, or a fall at home. These signs often build slowly. A free assessment helps your family see what is changing and which support would help first.
- Meals are being skipped, or old food is sitting in the fridge.
- Mail, bills, or medications are piling up.
- There was a fall, or a near fall, that nobody mentioned.
- The same questions come up again and again.
- Your loved one seems lonelier than they used to be.
- You are driving over every day, and you are running on empty.
None of this means your loved one has to leave the home they love. It often means it is time for some help.
Start small or start big. You can change it later.
Some Norfolk families begin with a few hours a week for meals or company. Others need daily visits, or care around the clock after a hospital stay. Your Care Advisor adjusts the plan as needs change.
A few hours a week
Errands, meals, and good company
Several days a week
Steady support with routines
Every day
Daily help and a familiar face
Around the clock
24 hour care, seven days a week
Home care services in Norfolk
Every plan starts with a free in-home assessment at your Norfolk address. Choose the care you want to learn more about.
Personal & Companionship Care
daily help and conversation at home.
Alzheimer’s and Dementia Care
structure and safety for memory loss.
Support for Family Caregivers
relief and guidance for the people doing the caregiving.
Certified Dementia Care PartnersOur entire office team
Our caregiver standard
Great care starts with great caregivers
Norfolk families meet the caregiver before care begins. We screen every caregiver, match them to your loved one’s routine, and keep the same team where possible.
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Carefully screened
Each caregiver goes through a thorough screening process before joining our team.
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Skilled and experienced
Our caregivers bring HHA or CNA certification or a depth of hands-on experience. They’re trained in dementia care, and our team includes hospice-trained caregivers.
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Thoughtfully matched
We match each caregiver to your loved one’s needs, routines, and personality, so care feels comfortable from the first visit.
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Supported every day
Your Care Advisor stays in close touch with you and your caregiver, and adjusts the plan as needs change.
Why families choose North River
We are family owned and locally based. Our Wellesley office serves Norfolk and nearby towns on our list, including Dedham, Medfield, Millis and Walpole.
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Family owned, locally trusted
Serving families across the South Shore and MetroWest since 2007, with the care and accountability of a local, family-owned team.
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Care that fits your schedule
From a few hours a week to around-the-clock care, with a schedule that adjusts as your loved one’s needs change.
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Top Google rating
Earned family by family over years of care, with reviews that often mention how responsive and reliable our team is.
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One person who knows your whole story
Your dedicated Care Advisor oversees the care plan, coordinates the schedule, and is there for every question, so you never have to start over.
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A local MetroWest office
Our MetroWest office is at 170 Worcester Street in Wellesley, and our team there serves families in Norfolk and nearby towns.
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Free in-home assessment
A Care Advisor visits at no cost or obligation to learn about your loved one, and your assessment stays valid for up to six months.
Families who have been where you are
Asking for help is often the hardest step. Our Care Advisors start by listening, then plan one small step with the family.
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★★★★★
Not sure where to start singing the praises of this company from the top down. Compassionate. Caring. Loving. Patient. And now, family.
Jeff H.Google review · April 2024
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★★★★★
We had a wonderful experience with the team at North River. They were very professional, helpful and responsive.
Ashley H.Google review · March 2025
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★★★★★
If our family could give 6 or 7 stars to North River Home Care, we would.
D & D MGoogle review · September 2024
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★★★★★
Called to get family support for Alzheimer’s and got assessment appointment quickly for care plan.
R. K.Google review · July 2026
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★★★★★
The team at North River Home Care was so integral to my aunt’s care.
Lynn M.Google review · June 2026
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From a professional partner
As the Director of Operations at LifeCare Advocates, I highly recommend North River Home Care.
Sandra D., LifeCare AdvocatesGoogle review · January 2025
Common questions about home care in Norfolk
Straight answers to what families ask us most. Still unsure? Talk to our team.
My loved one says they don’t need help. What do we do?
Begin with what they value most, such as their home in City Mills or their regular visit to Pondville. A Care Advisor can suggest one small change that keeps them in charge.
What if I am not sure which type of care we need?
Request the free in-home assessment. We review daily routines, health needs and safety, then explain which level of care fits.
Can we change the schedule later?
Yes. Norfolk families add or reduce hours as needs change. Your Care Advisor makes each change with you.
Do you serve all of Norfolk?
Yes. We serve City Mills, Pondville and the rest of Norfolk from our Wellesley office.
Can VA benefits help pay for care at home?
Some veterans and surviving spouses use VA benefits toward home care. The VA decides eligibility, and our team can explain the general process.
Is the in-home assessment really free?
Yes. It is free with no obligation, and we visit your loved one at home.
Can care start with just a few hours a week?
Yes. Many Norfolk families start with a few hours a week and add time only when the need grows.
Ready to talk about care in Norfolk?
Call (781) 992-2608 or request a free in-home assessment. Our Wellesley office is open Monday to Friday, 8am to 5pm.
- Talk with a real personSomeone who will listen, answer your questions, and help you decide next steps.
- Free, no-obligation in-home assessmentAn expert Care Advisor visits your home to get to know your loved one and their needs.
- A care plan made for youA customized care plan and schedule that fits your loved one’s needs.
- Start when you’re readyTake the time you need to decide. When you’re ready, we’ll help you get care started smoothly.
Prefer to talk now?
MetroWest Office: 170 Worcester Street, Suite 201, Wellesley, MA 02481Inquire About Services
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Caregiver in MetroWest? Join our team.
Competitive pay and a family-owned team that truly values its caregivers.
