North River Home Care



4.8
45 reviews on Google
Give us a call today(781) 675-1705
Start with a few hours a week

Companionship and personal care, on your parent’s terms

Help with washing, dressing, meals and the days that have got too quiet — across the South Shore and MetroWest. Most families start with two mornings a week.

Family owned since 2007. No minimum contract, and you can change the hours whenever you like.

A caregiver sitting and talking with an older man at home
  • A few hours a week is a perfectly normal place to begin
  • The same caregiver each visit, so a real relationship forms
  • Personal care handled with dignity, and never rushed
Free, no obligation

Talk to our care team

Tell us what would help most. A care manager calls you back — usually the same day.


A member of our care team will call you back, usually the same day. No obligation.

4.8 From 45 Google reviews
2007Family owned since
VAApproved vendor
24–48hTypical time to start care

Does any of this sound familiar?

Most of these calls aren’t about a crisis. They’re about a slow drift that the family has noticed.

  • They’re managing, but the house has got a lot quieter than it used to be.
  • Showering has quietly become the thing that gets avoided.
  • Meals have turned into tea and toast, and it’s starting to show.
  • They’ve stopped going to the things they always used to enjoy.
  • You call every day, and you can hear that it isn’t enough.
A caregiver spending time with an older couple at home

You don’t have to start with a lot

Two mornings a week is a real and common starting point. There’s no minimum you have to talk yourself into, and no contract to argue your way out of.

Companionship and personal care are two different things

Families often need one and not the other, or start with one and add the other later. Here’s the difference.

The most common start

Companionship care

Company, conversation and the practical bits of running a home. No hands-on help with the body, which makes it far easier for a proud parent to accept.

  • Meals, shopping and light housekeeping
  • Driving to appointments and outings
  • Someone to talk to, most days
When more is needed

Personal care

Hands-on support with washing, dressing, grooming and toileting, provided by caregivers trained to do it without making it feel like an indignity.

  • Bathing, showering and dressing
  • Discreet continence support
  • Help with mobility and transfers

Plenty of families begin with companionship and add personal care six months later, when it’s needed and when it’s easier to accept. That’s a normal path, not a failure.

What a visit actually looks like

  • Help with bathing, showering and dressing
  • Discreet support with toileting and continence
  • Shaving, hair and grooming, done properly rather than quickly
  • Meals cooked and eaten together, not left on a tray
  • Medication reminders at the right times of day
  • Light housekeeping, laundry and keeping on top of the post
  • Driving to appointments, church, the hairdresser and the shops
  • Cards, walks and conversation — the part that isn’t a task

How it works

Three steps, and you can stop at any of them.

1

You call, or send the form

We listen. No script, no sales pitch, no obligation.

2

We visit, free of charge

We come to the home and build a care plan around what’s actually needed.

3

Care begins

Often within 24 to 48 hours. You can change or stop it at any point.

Checked, certified and independently rated

Letting someone into a parent’s home is a decision built on trust. These are the things that were verified by somebody other than us.

Certifications
Great Place To Work Certified

Great Place To Work Certified

Awarded on what our own caregivers say about working here.

BBB Accredited Business, A+ rating

BBB Accredited, A+ Rating

The Better Business Bureau’s highest rating for how we treat clients.

VA Approved Vendor

VA Approved Vendor

Approved to provide care funded through Veterans Affairs benefits.

Awards
Best of Home Care Provider of Choice 2026

Provider of Choice 2026

Based on verified interviews with the families we actually care for.

Best of Home Care Leader in Excellence 2026

Leader in Excellence 2026

The top tier of the Best of Home Care awards, held by very few agencies.

Best of Home Care Employer of Choice 2026

Employer of Choice 2026

Caregivers who stay longer means fewer changes of face for your family.

Every caregiver is our own employee — background checked, insured and bonded. We never subcontract.

An older woman at home, smiling

★★★★★

She told me flatly she didn’t want a stranger in the house. Six weeks later she’s updating me on what Donna thinks about the neighbours. That’s the part I genuinely didn’t expect.

Paul R.Son · Scituate

Towns we serve

Two offices, covering the South Shore and MetroWest.

Hingham · Cohasset · Norwell · Duxbury · Scituate · Marshfield · Hanover · Pembroke · Braintree · Weymouth · Milton · Quincy · Wellesley · Westwood · Dedham · Brookline · Canton · Sharon · Norwood · Walpole

Not on the list? Call us anyway — we may still be able to cover you.

Norwell office

275 Longwater Dr, Norwell, MA 02061

Serving the South Shore

Wellesley office

170 Worcester St, Wellesley, MA 02481

Serving MetroWest

Common questions

What’s the smallest amount of care we can start with?
A couple of short visits a week is a perfectly normal beginning, and often the right one. Starting small is usually what makes it stick, because it doesn’t feel like a takeover.
Will it be the same caregiver each time?
That’s what we aim for, and it’s the whole point of this service. The value isn’t in the tasks — it’s in someone knowing your father well enough to notice when something’s changed.
My father says he doesn’t need help. How do we even start?
Very common. Most families start with something practical and unthreatening — a lift to an appointment, help with the shopping — rather than announcing that care is beginning. The rest tends to follow on its own.
Is personal care embarrassing for them?
It can be at first, for anyone. Caregivers trained in it handle washing and dressing in a way that protects dignity, and most people settle within a couple of weeks once they trust the person.
Can caregivers drive them to appointments?
Yes. Appointments, church, the hairdresser, the shops. For a lot of families this alone is the thing that restores some independence.
Can we change the hours later?
Whenever you like, up or down. Most arrangements change over the first few months as everyone works out what’s actually needed.

Not sure which one you need?

Most people aren’t, and you don’t have to decide before you call. Describe a normal week and we’ll tell you what we think would help — including if the honest answer is very little.

Call (781) 675-1705

Or send the form and we’ll call you back.

A few hours a week can change how the whole week feels.

We answer in person, seven days a week. Tell us what’s going on and we’ll tell you what we can do.

North River Home Care · 275 Longwater Dr, Norwell MA · 170 Worcester St, Wellesley MA